Spa Assistant Manager | Full-Time

Department: The Wellness Spa
Email: kellytwiggs@dartsfarm.co.uk
Telephone: 01392 878200

About Us:

This is an exciting and unique opportunity to help manage our newly refurbished & expanded Wellness Spa at Darts Farm; a unique, award-winning food & lifestyle destination.

Our newly refurbished Wellness Spa consists of 5 treatment rooms, steam room, infrared sauna & relaxation room, laser & microneedling room, along with 2 pedicure stations & 2 manicure stations. A sanctuary of calm, connection, and rejuvenation.

Our philosophy focuses on health and wellbeing, with our range of holistic treatments designed to relax & restore the body and calm the mind. Inspired by the natural beauty of our surroundings, our spa blends exceptional treatments, sustainable practices, and warm hospitality to create a truly unique guest experience.

The Wellness Spa is operational 7 days a week.

The Role:

We are seeking a passionate and experienced Assistant Manager to join our growing team. You’ll play a pivotal role in supporting our Spa Manager, ensuring seamless daily operations, and delivering an outstanding guest journey from start to finish. You will lead by example, inspire your team, and help shape the future of wellness at Darts Farm.

Salary: From £ 14 per hour , depending on experience the full-time role includes a commission scheme & staff benefits.

Hours: Full-time, including a day at the weekend

Application deadline: 23:00 Monday 23^rd June.

Key Responsibilities:

Delivering an exceptional client journey, ensuring every guest has a memorable experience, leaving them wanting to return and secure future bookings.
Support our Spa Manager in all aspects of spa operations, including team leadership, scheduling, and guest service to deliver world-class experiences
Assist in interviews and trade tests for new employees.
Training: Assist with staff training and development, fostering a positive and motivated team culture. Enhance the skills & knowledge of the team to deliver treatments of the highest standard, always ensuring you are up to date with the latest trends & techniques.
Assist in the design, training, and implementation of new treatment packages focusing on wellness.
Team work:
- Work with our in-house marketing team to help to continually develop our loyal local client base.
- Engage and work with the entirety of Darts Farm to incorporate the same wellness philosophy throughout (such as participating in in-store events, workshops & spa packages).
- Communicate with Darts Farm Director in charge & Management team where appropriate
Stock control: Oversee control processes to maintain optimal levels of stock, ensuring seamless operations and timely replenishment. Monthly stock takes, stock ordering, input of invoices and ensuring GPs are achieved.
Oversee booking systems and compliance with health and safety protocols.
Revenue responsibility: Achieving treatment revenue targets by implementing effective strategies and maximising sales opportunities while delivering exceptional guest experiences. Keen focus on retail targets, product knowledge training and refreshers delivered to the team and lead by example by achieving personal targets.
Perform treatments as required

Skills and Experience Required

Previous experience of as an assistant manager.
Experience in a 4/5-star Spa.
Exceptional customer care.
Proven leadership/management experience, with the ability to inspire & mentor a skilled team.
Ability to work effectively in all areas of the spa, including hands on treatments.
Excellent communicator & team player.
Effective at prioritising and being pro-active
Qualified to NVQ Level 3 or equivalent.
Level 4 Laser qualification highly desirable.
Experience with laser/HIFU treatments preferred but not essential.
Elemis trained preferred.
Proficient in Microsoft Word, Excel and PowerPoint.
Proficient with Spa Booking system – Shortcuts or similar.
Excellent written and oral skills.
Flexible approach to working hours, , including weekends
Previous experience as a hand on Spa Therapist with a strong passion for the wellness & beauty industry.

Excellent Company Benefits:

Competitive salary, commission, and performance bonus
Generous discounts in the farm shop & restaurants
Generous discount on spa products & treatments
Generous discount across other Darts Farm departments/tenants
Access to internal/external training qualifications and programmes
Free onsite parking
Company uniform
Discount on staff lunch
Beautiful working environment at one of Devon’s leading destinations

Darts Farm

Apply now

Please apply below

Spa Assistant Manager | Full-Time

Posted 06 June 2025

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